More than 93 thousand services received by persons with disabilities through the Portal of social services in 2021

Since the beginning of this year. through the Portal of Social Services (hereinafter referred to as the Portal), more than 43.7 thousand persons with disabilities received technical means of rehabilitation (hereinafter referred to as TSR), 6.5 thousand – sign language services, 30.8 thousand – services of an individual assistant, 12 thousand – sanatorium-resort treatment, and 26.4 thousand people received guaranteed social packages (hereinafter – SHP).

The portal allows persons with disabilities to independently choose the manufacturer and supplier of technical aids and rehabilitation services. The order of the type of assistance is carried out by confirming the electronic digital signature of the service recipient. You can receive the ordered ТСР by delivery or self-pickup

Provision of rehabilitation facilities for persons with disabilities includes the provision of prosthetic and orthopedic, deaf-technical, typhlotechnical and hygienic means, as well as wheelchairs.

As of April 1, 2021, more than 43.7 thousand people with disabilities received TSW, 6.5 thousand – sign language services, 30.8 thousand – services of an individual assistant, 12 thousand – spa treatment.

Also, through the Portal, 26.4 thousand low-income families have received SHGs.

In addition, since the beginning of the year, 5.3 thousand documents have been proactively issued for the provision of rehabilitation facilities and services, via SMS to a phone number via BMG.

To date, the Portal has 1394 registered medical and social institutions (departments) providing special social services, 764 TSW providers, more than 12 thousand providers of individual assistant services, 546 sign languages, 79 spa treatment, 207 providers of a guaranteed social package.

Since December 29, 2020, on the eGov.kz portal, an opportunity has been implemented for persons with disabilities to submit an electronic application for the provision of public services of the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan. More than 14.8 thousand documents for the provision of rehabilitation facilities and services were issued through the e-government portal.

In total, the Portal was visited by 59 208 persons with disabilities and 61 594 persons with the status of “Guardian”.

During 2020, through the Portal, the opportunity was provided to purchase 24 types of technical equipment. It was used by more than 16.3 thousand people, who were given 28.8 thousand technical means of rehabilitation.

At the moment, persons with disabilities have the opportunity to purchase 74 types of vehicles that do not require individual selection. For example, various dressing devices, diapers, cleaners.

In addition, through the Portal, you can order the services of an individual assistant, a sign language specialist and spa treatment. Also, low-income families have the opportunity to receive a guaranteed social package.

The introduction of the automated information system “Portal of Social Services” is envisaged within the framework of the National Plan for Ensuring the Rights and Improving the Quality of Life of Persons with Disabilities.

Consultations on using the portal can be obtained from the call-center at 1411.